The second-hand marketplace Users Express Anger About Sizing Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has revised its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Response
Countless users and merchants have taken to social media saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Updates
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
User Accounts
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update to its shipping options after backlash from users.
